List the unit
Name the appliance, size, condition, and quantity.
Haul-away planning for washers, electric or gas dryers, and stacked laundry units, with connections and access discussed first.

Confirm that water, drain, power, or gas connections will be handled safely before the visit. Share the floor level, door width, and whether units are stacked.

These checks help the first call produce a clearer scope. They do not replace job-specific confirmation.
Name the appliance, size, condition, and quantity.
Confirm who handles power, water, drain, vent, or gas.
Share stairs, turns, elevators, gates, parking, and carry distance.
Agree on acceptance, estimate, timing, and site requirements.
Quantity, dimensions, condition, connections, stairs, elevator access, carrying distance, parking, and timing can all change the plan. Call before assuming an item is accepted or a window is available.
Prepare your call notesConnections, retained water, stacked units, and tight laundry-room access all belong in the first call.